We enrolled 20 of my collectors for FDCPA certification. My collectors are very happy with the education as it is video based and they tell me they feel more confident on the telephones when speaking to debtors. We are going to require all new collectors to get certified before we put them on the telephones. This is the best training we have ever seen.
-Ross Gelfand, Law Offices of Ross Gelfand LLC
This is one of the best if not the best on line courses I have ever taken. It is tough but if you pay attention and watch the videos you will get through it. I highly recommend it for everyone in the consumer collection industry.
-John Palumbo, Municipal Credit Union of New York
We just tested our entire compliance team and collection floor! Very happy with the product.
-Daniel Fallon, Lustig, Glaser & Wilson, P.C.
One of our collectors has been certified by FDCPA Certification and feels he is more confident and productive when talking with debtors. We decided to sign up additional collectors and believe the education is a valuable tool in helping to prevent FDCPA complaints. We intend to utilize the fact that our collectors are certified to attract new consumer clients.
-Robert P. Ingold, President, Commercial Collection Corp. of NY
This will definitely help with my job as a collector and my duties here at our office. Thank you for the insight that will help keep me on my toes to do my job the right way. Looking forward for more to come in the future.
-Troy Houston, DeGrasse and Rolnick
I was lucky to take the FDCPA certification training with you. I enjoyed every section, very well presented. The videos were excellent,the quizzes forced me to make more effort and review all the facts. I also like the fact that one cannot move to the next section until one passes the quizzes. Thank you for that wonderful learning experience.
I thought it was a very good course. I liked how each section was broken down into 3 parts-legal,narrative, and layman's terms.
-Beth Kelsey, Liberty Savings Bank